Transparency & Trust

Policies & Governance

We are committed to being open about who we are, how we work, and how we keep the families in our network safe. The policies below set out our approach to safeguarding, privacy, and the responsibilities we hold as a growing network.

Privacy Policy

How we collect, use, and protect your personal data in accordance with UK GDPR.

Safeguarding Policy

Our commitment to promoting the welfare of adults, children, and young people and protecting them from harm.

Terms of Use

The terms and conditions for using this website and our services.

Media Engagement Policy

How we work with journalists and media projects so that coverage never comes at the expense of wellbeing, privacy, or recovery.

Research Engagement Policy

How we engage with researchers: wellbeing, dignity, and autonomy always come before research objectives.

Responding to Media & Research Requests

Guidance for parents and families weighing up requests from journalists, researchers, and documentary makers.

Cookie Preferences

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